Frequently asked questions

  • You can choose your preferred delivery date at checkout, and we’ll handle the rest.

  • Delivery fees are displayed during checkout and vary based on your location.

  • We offer next-day delivery if you place your order before [cutoff time], subject to availability.

  • Yes, someone needs to be available to receive and sign for the machine.

  • We offer a delivery window, but specific times can’t be guaranteed.

  • We’ll provide collection instructions when you place your order, or you can contact us to schedule it.

  • Yes, the collection is part of the rental fee.

  • Yes, please repack the machine in its original packaging for safe return.

  • Contact us immediately, and we’ll help arrange a new collection.

  • Yes, get in touch before your scheduled collection to extend the rental.