Frequently asked questions

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You can choose your preferred delivery date at checkout, and we’ll handle the rest.
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Delivery fees are displayed during checkout and vary based on your location.
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We offer next-day delivery if you place your order before [cutoff time], subject to availability.
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Yes, someone needs to be available to receive and sign for the machine.
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We offer a delivery window, but specific times can’t be guaranteed.
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We’ll provide collection instructions when you place your order, or you can contact us to schedule it.
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Yes, the collection is part of the rental fee.
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Yes, please repack the machine in its original packaging for safe return.
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Contact us immediately, and we’ll help arrange a new collection.
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Yes, get in touch before your scheduled collection to extend the rental.