Frequently asked questions

  • No, it's designed for easy use, even for beginners.

  • Simply follow the instructions provided with the machine—it's plug-and-play.

  • We provide guidance on which pad to use based on your type of floor. Instructions are also included.

  • It’s ideal for hard floors like tiles, porcelain, LVT and stone. Avoid carpets or delicate surfaces like unprotected wood.

  • Follow the dilution instructions on the product label for the best results.

  • The time varies depending on the floor size, but most rooms can be done in under an hour.

  • No, it's lightweight and easy to move around. 19kg but the machine has transport wheels.

  • You can reach out to our support team for assistance via email or WhatsApp.

  • Yes, wipe down the machine and clean out the bottle after you're done. Instructions are included.